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Returns & Exchanges

Return Policy
Thank you for shopping at Rossweet store.

If you are not entirely satisfied with your purchase, it is easy to exchange or refund. Simply follow the instructions, and submit a request for return/exchange in your order page and we will try our best to meet your request.


Fast Refund:
Send the returned purchase in its original packaging to the address that our customer service provided. We will issue a refund to your original payment method within a week.



Returns &Exchanges Policy

Purchase Not Eligible for Return

-Items must be unused, undamaged and in original packaging with all the original labels ,ensure that all articles in the package are intact ! If not, the buyer is responsible for all incurred fees and no refund will be issued.

-Swimwear is not eligible for return or exchange.

-You must email us a picture showing the problem/defect after submitting the return/exchange request online.

-Buyer is responsible for return shipping cost.

Items that do not meet these criteria will not be considered for return.


Order Cancellation
Your order will be fully refunded if it’s cancelled within 24 hours of purchase. Please submit a help ticket from Contact Us if you decide to cancel the order. For orders cancelled after 24 hours of purchase but before shipment, a 15% cancellation fee is applied. We will NOT accept order cancellation request if the order shave already been shipped.



Contact us
If you have further questions / issues, please don’t hesitate to contact us at service@Rossweet.com or chat with us online.
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